![]() ![]() Leaders are obliged to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders operate at all levels, stay connected to the details, audit frequently and are skeptical when metrics and anecdote differ. ![]() They benchmark themselves and their teams against the best. Leaders do not believe their or their team’s body odour smells of perfume. ![]() They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders listen attentively, speak candidly and treat others respectfully. There are no extra points for growing headcount, budget size or fixed expense. Constraints breed resourcefulness, self-sufficiency and invention. Many decisions and actions are reversible and do not need extensive study. They think differently and look around corners for ways to serve customers. Leaders create and communicate a bold direction that inspires results. Thinking small is a self-fulfilling prophecy. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed. Leaders are continually raising the bar and driving their teams to deliver high-quality products, services and processes. Leaders have relentlessly high standards - many people may think these standards are unreasonably high. We work on behalf of our people to invent mechanisms for development like Career Choice. Leaders develop leaders and take seriously their role in coaching others. They recognise exceptional talent and willingly move them throughout the organisation. Leaders raise the performance bar with every hire and promotion. They’re curious about new possibilities and act to explore them. Leaders are never done learning and always seek to improve themselves. They seek diverse perspectives and work to disconfirm their beliefs. They have strong judgment and good instincts. As we do new things, we accept that we may be misunderstood for long periods of time. They are externally aware, look for new ideas from everywhere and are not limited by “not invented here". Leaders expect and require innovation and invention from their teams and always find ways to simplify. They act on behalf of the entire company, beyond just their own team. They think long-term and don’t sacrifice long-term value for short-term results. Although leaders pay attention to competitors, they obsess over customers. They work vigorously to earn and keep customer trust. Leaders start with the customer and work backwards. The best way to prepare for your interview is to think about how you’ve applied the Leadership Principles in your previous professional experience. All candidates are evaluated based on our Leadership Principles. It’s just one of the things that makes Amazon peculiar. We use our Leadership Principles every day, whether we're discussing ideas for new projects or finding the most effective solution to a problem. Next, dive into our Leadership Principles. ![]()
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